Dropshipping is a retail model where we sell high-quality luxury sofas, beds, massage chairs, and mirrors without holding inventory. When you place an order, we purchase the item directly from our supplier, who then ships it to you. This allows us to offer a wide range of premium products at competitive prices.

Delivery times vary depending on the product and supplier. Most luxury furniture items are delivered within 7-14 business days, while bespoke or larger pieces may take up to 4-6 weeks. We provide estimated delivery times at checkout, and you’ll receive tracking updates once your order is dispatched. If in doubt, please feel free to contact us here

Yes, we have a 14-day return policy. If you’re not satisfied with your purchase, you can return it in its original condition and packaging. Please note that custom-made or made-to-order items may not be eligible for returns unless they arrive damaged or faulty. Contact our support team for assistance with returns. Also see our return policy here

Some of our suppliers provide assembly services for an additional fee. If available, this option will be shown at checkout. Otherwise, our furniture is designed for easy self-assembly, and detailed instructions will be included. If you need help, our team can guide you through the process.

Once your order is dispatched, you will receive a tracking number via email. You can use this to monitor the delivery status through our website or the courier’s tracking system. If you need further assistance, our customer support team is happy to help.